Last updated: August 27, 2026
1. Website and application publisher
Pursuant to article 6-III of French Act No. 2004-575 of June 21, 2004 on confidence in the digital economy (LCEN) and article R. 123-237 of the French Commercial Code, the website cityguide.app and the CityGuide mobile application are published by:
HKG Lab
Simplified joint-stock company (SAS) with a share capital of €1,000
Registered office: La Maison Bleue, 16 rue Alsace Lorraine, 76000 Rouen, France
Registered with the RCS of Rouen under number 108 490 830
SIREN: 108 490 830 — Management number: 2026B01541
Intra-community VAT number: FR60 108 490 830
Email address: contact@cityguide.app
Publication Director: Aymeric Gin, President
CityGuide is the commercial name under which HKG Lab operates its website and application.
2. Hosting
The website is hosted by:
Rocket.net, Inc.
9450 W Bryn Mawr Ave, Suite 100, Rosemont, IL 60018 — United States
Website: www.rocket.net
3. Activity
Design, development, publishing, operation, and marketing of mobile applications, software, digital content, audio guides, and audiobooks. Online sales to the final consumer, individually, by subscription, by download, or by any other method of digital distribution.
4. Intellectual property
All elements composing the website and the application (texts, audio recordings, images, graphics, logos, videos, icons, databases, software) are the exclusive property of HKG Lab, unless otherwise stated.
Any reproduction, representation, modification, publication, or adaptation of all or part of these elements, by any means whatsoever, is prohibited without the prior written authorization of HKG Lab.
5. Liability
HKG Lab strives to provide accurate and up-to-date information, but cannot guarantee its accuracy, completeness, or timeliness.
You acknowledge that you use the website and the application under your exclusive responsibility. HKG Lab cannot be held liable for any direct or indirect damages resulting from their use.
The audio guides are provided for informational and cultural purposes. It is your responsibility to remain attentive to your surroundings while moving around and to comply with traffic rules and access rules for the places visited.
6. Products and services
HKG Lab offers interactive audio guides accessible via the CityGuide mobile application, sold individually by city, as a one-time payment and without a subscription.
These products are governed by the General Terms and Conditions of Sale and Use, which specify in particular the delivery methods, the right of withdrawal applicable to digital content, and the refund conditions.
7. Personal data
The data controller for personal data is HKG Lab, whose contact details are listed in article 1.
The collection and processing of your data are detailed in our Privacy Policy, which complies with Regulation (EU) 2016/679 (GDPR).
You have a right of access, rectification, erasure, restriction, opposition, and portability of your data, as well as the right to define directives regarding their fate after your death. To exercise these rights: contact@cityguide.app.
You also have the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.
8. Cookies
The website uses technical, audience measurement, and, where applicable, advertising cookies. You can manage your preferences at any time via the consent banner or your browser settings. The purposes and retention periods are detailed in our Privacy Policy.
9. External links
The website may contain hypertext links to third-party websites. HKG Lab exercises no control over these contents and declines all liability for any damages that may result from consulting them.
10. Applicable law and disputes
These legal notices are subject to French law.
Any complaint may be addressed to contact@cityguide.app. In the absence of an amicable resolution, the dispute may be brought before the competent courts. The consumer may choose to bring the matter either before one of the courts with territorial jurisdiction under the French Code of Civil Procedure, or before the court of the place where they resided at the time the contract was concluded or the harmful event occurred.
This English text is a translation provided for your convenience. The contractual relationship is governed by the French version of this document, available at cityguide.app/mentions-legales/. In the event of any discrepancy, the French version prevails.